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Set classification

Classification categorizes the Case. Matching Mission types can be linked to it, for example.

Edit classification​

  1. Open the Case dashboard.
  2. Switch to the Classification tab.
  3. Click Edit.
  4. Choose the matching classification (and tags if applicable) and save.

ℹ️ Info: Without a classification, creating certain Missions may be restricted – 4Service will then point this out to you.