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Set classification

Classification categorizes the Case. Matching Mission types can be linked to it, for example.

Edit classification

  1. Open the Case dashboard.
  2. Switch to the Classification tab.
  3. Click Edit.
  4. Choose the matching classification (and tags if applicable) and save.

ℹ️ Info: Without a classification, creating certain Missions may be restricted – 4Service will then point this out to you.