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Create a contribution

Contributions are entries in the Case timeline – e.g. notes from a customer call, photos from the site, or file attachments.

Create a contribution​

  1. Open the desired Case dashboard.
  2. Switch to the Contributions tab.
  3. Create a new contribution and add text and/or files.
  4. Save the contribution.

💡 Tip: You can mark contributions for follow-up and assign them to a Resource. They then show up under Mission contribution follow-up.