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Create a Mission

Missions always belong to a Case. They are schedulable in time and can be assigned Resources (e.g. technicians).

Create your first Mission​

  1. Click NEW → New Mission
    or open a Case and create the Mission in the Missions tab.
  2. Assign the Mission to a Case (if you’re not already in the Case).
  3. Fill in the metadata (title, type, times, …).
  4. Optional: Assign a Resource directly on the right.
  5. Confirm with Create.

Without a Resource the Mission counts as unscheduled – that’s often intentional when planning and back office are separate.

ℹ️ Info: Mission types and qualifications are defined by your admin.

💡 Tip: For the learning path you can leave the Mission unscheduled first and schedule it later on the Scheduling board.