Notifications
Notifications are brief messages that inform you about important events or updates in your 4Service account. You can receive notifications about new tasks, ticket changes, system messages, and more. This feature helps you stay up to date and ensures you don’t miss any relevant information.
In-App Notificattions
Ticket-Notifications
| Ticket | |
|---|---|
| Responsible changed | Yes, Notification to the new responsible |
| Priority changed | Yes, Notification to responsible |
| Post-tracking started | Yes, to correspondence-processor |
| Post-tracking finished | Yes, to correspondence-processor |
| Ticket created | Yes, to ticket responsible |
| Ticket closed | Yes, to ticket responsible and ticket creator |
Open Notifications
To open notifications, click the bell icon. The number next to the bell icon shows how many unread notifications you have.